IRIS
AI Receptionist for HVAC Companies
Never miss another emergency call. Answer every customer 24/7 while you're on service calls. When Hartford hit 6°F on January 22, 2024, HVAC companies using Iris captured 3x more emergency calls.
The HVAC Challenge
While you're working on-site, handling emergencies, or managing your hvac business, valuable calls are going unanswered.
of lost leads never call back after one missed call
average monthly revenue lost to poor response
before customers try your competitor
Connecticut winters create $3,000+ emergencies you're missing
When temperatures hit 6°F like January 22, 2024 in Hartford, furnace failures become $3,000 emergency calls. But you're already on another job, and that desperate homeowner just called your competitor.
Can't answer while handling refrigerant or in 130° attics
You're brazing copper lines, handling R-410A refrigerant, or troubleshooting in a sweltering attic. Connecticut law requires proper refrigerant handling - you literally cannot stop to answer. Meanwhile, a Stamford homeowner with no AC in 95° heat just hired someone else.
Hartford's 15,000+ small businesses need immediate response
When a Hartford restaurant's walk-in cooler fails or a WeHa retail store loses AC during summer, they're losing $500+/hour. They call 5 HVAC companies - first to answer gets a $5,000+ commercial emergency job.
Missing Connecticut Energy Assistance Program referrals
CEAP provides $180-$530 in heating assistance to qualified Connecticut residents. When these pre-approved customers call, they're guaranteed payment - but if you don't answer, they go elsewhere.
You Can't Be Everywhere. But Iris Can.
The Real Numbers Behind HVAC
Market data that shows why immediate call answering matters
What this means: Based on these numbers, a typical hvac business could be missing thousands of dollars in revenue each month from unanswered calls. Every call you miss is likely going to a competitor who answers.
What This Means For HVAC
Real situations where answering every call would make a difference
It's 2 AM on January 23rd, temperature is 8°F
Furnace failure call goes to voicemail. Family calls competitor.
Call answered, emergency identified, you're texted immediately
You're handling R-410A refrigerant on a commercial job
Can't stop due to EPA requirements, miss 3 calls
Iris handles all calls, books 2 appointments, identifies 1 emergency
Hartford restaurant's walk-in cooler fails Friday night
They call 5 HVAC companies, first to answer wins
You win because Iris answers immediately and dispatches
These aren't hypothetical situations - they happen every day in hvac.
The question isn't whether you're missing calls. It's how many opportunities you're losing.
See How Much You Could Recapture
Missed Calls / Month
Average Job Value
Lead Conversion Rate
One Brain. Every Channel.
Iris handles all your communications with the intelligence and warmth of your best team member.
24/7 Professional Answering
Every call answered in 2 rings, day or night, weekends and holidays
Smart Emergency Triage
AI knows the difference between 'no AC in 95° heat' and 'routine maintenance'
Instant Quote Estimates
Provide ballpark quotes for common repairs like capacitor replacements
Direct Calendar Booking
Books appointments straight into your schedule while you work
Common Scenarios in HVAC
See exactly how Iris would handle real calls that come in every day
"My heat just stopped working and it's freezing!"
"I understand this is an emergency. Let me get your address and dispatch our on-call technician immediately."
"I need a quote for a new installation"
"I'd be happy to schedule a free consultation. Our technician can come Thursday at 2 PM or Friday at 10 AM. Which works better?"
"Do you service my area? What are your rates?"
"Yes, we service your area! Our standard service call is $99, and I can book you for tomorrow morning if you'd like."
"Three customers calling simultaneously"
"Each caller gets answered immediately, no busy signal, no waiting"
These scenarios happen every week in hvac. The difference is whether you capture these opportunities or lose them to competitors.
Try Iris Right Now
See how Iris handles real customer calls. Choose a scenario and watch the magic happen.
Choose a Scenario
Iris
Active Now
Select a scenario to see how Iris handles real conversations
Simple as 1-2-3
Get Iris up and running in minutes, not months.
Connect Your Channels
Link your phone number, email, and SMS. Iris instantly begins learning your business.
Customize Your Voice
Set your tone, upload your knowledge base, and define your business rules. Make Iris uniquely yours.
Watch It Soar
Iris starts handling conversations immediately. Monitor, refine, and scale as your business grows.
Connecticut HVAC Insights
Local market intelligence that helps you understand your opportunity
Local Market Conditions
Understanding your specific market dynamics
Pricing Dynamics
What customers expect to pay in your area
Seasonal Patterns
When demand peaks in your industry
Why Local Knowledge Matters
Every market is different. Connecticut has unique characteristics that affect how hvac operates - from weather patterns to pricing expectations to customer behavior.
Iris can be configured with your specific local knowledge, ensuring every customer interaction reflects your market expertise.
Pro tip: The best time to implement professional call answering is before your busy season. Get set up now so you're ready when demand peaks.
Compare Your Options
Honest comparison of ways HVAC can handle incoming calls
Do Nothing (Voicemail)
- • 67% of customers won't leave voicemail
- • Competitors who answer win the business
Hire Reception Staff
- • Human touch
- • Can handle complex situations
- • Expensive with benefits & taxes
- • Sick days and vacations
- • Training required
Traditional Answering Service
- • 24/7 coverage
- • Human answering
- • Generic service
- • Just takes messages
- • No industry knowledge
Iris AI Receptionist
- • Always available
- • Industry-specific knowledge
- • Books appointments directly
- • AI-powered (not human)
- • Requires initial setup
Bottom line: Each option has trade-offs. The right choice depends on your call volume, budget, and how much business you're willing to lose from missed calls. Most hvac find that even capturing 2-3 more jobs per month pays for professional call answering.
Transparent Pricing
No hidden fees. No complex tiers. Just simple, per-call pricing that scales with you.
Starter
25 qualified calls (≈ 50 min) included
$0.58 / minute
- 24/7 Call Answering
- Smart scheduling
- Multi-language support
- Complete setup included
Growth
80 qualified calls (≈ 160 min) included
$0.56 / minute
- 24/7 Call Answering
- Smart scheduling
- Multi-language support
- Complete setup included
Pro
150 qualified calls (≈ 300 min) included
$0.50 / minute
- 24/7 Call Answering
- Smart scheduling
- Multi-language support
- Complete setup included
Ready to Get Started?
Choose the path that works best for you
Get Started Now
Perfect for small to medium businesses. Get Iris answering your calls in minutes. Simple monthly pricing.
Starting at $29/month • Cancel anytime
Talk to Sales
Enterprise needs? High volume? Custom integrations? Let's discuss a solution tailored to your business.
White-glove onboarding • Custom pricing
HVAC FAQs
Still have questions?
Need a Custom Solution?
Enterprise plans, custom integrations, or high-volume needs?
Let's discuss how Iris can scale with your business.